Cancellation Policy
All sales are final, and therefore a refund will not be in order. However, a credit will be issued. There will be a 15% restoration fee if an order is cancelled, even if it has not shipped. Consequently, the total credit amount will be the grand total paid, minus the 15% fee. The restoration fee is to help satisfy our cost of documentation, which is prepared and processed, at the time an order is paid for. Brief descriptions of some of these preparations are as follows:
1) A Federal Vehicle Identification Number (VIN) is issued.
2) A 'Certificate of Origin' for the VIN is created (per Federal law).
3) An invoice 'bill of sale' is produced, including names, addresses, and also contains the seventeen digit VIN that was issued. The information on the invoice matches the information that appears on the certificate, and other documents.
4) We also initiate an SOC (statement of compliance), a warranty sheet, an order confirmation page, a maintenance & use guideline, and, of course, several pages containing assembly instructions. A shipping 'bill of lading' is also pre-generated.
In conclusion, re-establishing identity and ownership of a vehicle involves nullifying all documentation, as well as creating new invoices and documentation for the cancelled unit(s).